How it works
How wheelchair rental in Istanbul works
Book online in a few minutes. We deliver clean, checked equipment to your hotel or home and collect it when you leave.
- No depositYou only pay the rental, extras and delivery.
- Free cancellationUp to 24 hours before the confirmed delivery.
- Cash or bank transferIn USD, EUR, GBP, SAR, TRY, KWD.
You do two things. We do the rest.
- You
1. Tell us where and when
Enter your hotel or address and your dates. We show you the equipment for your stay.
- You
2. Choose and send
Compare real measurements, pick a wheelchair or scooter and send your details. Nothing is paid online. Not sure? The wheelchair finder suggests the right one.
- Our team
3. We confirm
You get a booking number straight away. Our team checks your request and confirms the price and delivery time by WhatsApp or e-mail, usually within a few hours.
- Our team
4. Delivery and set-up
We bring the equipment to your hotel reception, home or hospital, adjust it for the user and show you how it works. You pay in cash or by bank transfer.
- Our team
5. Collection when you leave
At the end of the rental we collect the equipment from the same or another address. Need it longer? Tell us 24 hours before collection.
Wheelchair rental in Istanbul with us is designed for travellers: you book online in a few minutes, nothing is paid in advance and our own team brings the equipment to where you are staying. On this page we explain every step, from choosing the right chair to the moment we collect it.
1. Choose the right wheelchair online
Browse our wheelchairs, scooters and walkers and compare the real measurements on each product page: seat width, total weight, maximum user weight and folded size. Send your booking request online and our team confirms the price by WhatsApp or e-mail before anything is due.
- Manual wheelchairs – light, foldable and easy to fit in a taxi.
- Electric wheelchairs – no pushing on Istanbul's hills, many fold into a car boot.
- Mobility scooters – comfortable for long days in flatter areas.
Not sure which one suits your trip? Our wheelchair finder asks five quick questions and suggests the best match for the user's weight, the places you will visit and how you will travel around the city.
2. Enter your dates, district and address
Arrange delivery to your hotel or home before arrival. Give us the full address, guest name and a contact who can receive the chair. Confirm reception arrangements with the property; the team will agree the handover with you. For cruise arrivals, contact us to arrange delivery at Galataport.
The rental is counted in days of 24 hours. Delivery on 1 May at 10:00 and collection on 3 May at 10:00 is two days; collection at 11:00 on 3 May would be three days. You can book for the same day; choose the time you need and our team confirms the exact delivery time with you.
3. We confirm your booking by e-mail
As soon as you send the booking you receive a booking number and the equipment is reserved for you. Our team checks the details and sends a confirmation e-mail, usually within a few hours, with the exact equipment, times, address, price and payment method. You can check the status at any time with Find my booking.
4. Delivery and set-up at your hotel or home
On the delivery day our team brings the clean, checked equipment to the agreed address. We adjust the footrests and seat for the user, show you how to fold it, use the brakes or charge the battery, and answer your questions. Because of Istanbul traffic the arrival can vary by up to about an hour; we keep you informed. You, the user or someone you authorise, such as hotel reception, needs to be there to receive it.
You pay in cash on delivery or by bank transfer before delivery, as chosen in the booking. We accept US dollars, euros, pounds and Turkish lira and issue a receipt or invoice for every payment.
5. During your rental
Use the chair for sightseeing in Sultanahmet, a Bosphorus ferry or a hospital visit – our accessible Istanbul guides help you plan step-free routes. If something stops working, stop using it and call or message us; we repair or replace it as quickly as possible. Want to keep it longer? Tell us at least 24 hours before the collection time and we confirm the extension and price with you.
6. Collection when you leave
Agree collection from your hotel, home or hospital before your departure. Have the equipment and its accessories ready and confirm who will hand them over. Airport assistance and your journey to the terminal must be arranged separately.
Changes and cancellation
You can change dates, times, the address or the equipment before delivery, subject to availability. Cancellation is free of charge up to 24 hours before the confirmed delivery time. All details are in our terms and conditions, and the most common questions are answered in the FAQ.
Still have questions?
Read the answers to the most common questions or message our team.